Man, I wish I had your MP. Mine was completely useless.
I loathe this process. I hate that you can't get any information whatsoever without jumping through hoops and even then you aren't necessarily going to get the info you need. Its ridiculous how in the dark applicants are about their files and processing. I understand completely that they get thousands of applications and things take time, but a little customer service goes a long way, and that's something that they have no concept of whatsoever.
I loathe this process. I hate that you can't get any information whatsoever without jumping through hoops and even then you aren't necessarily going to get the info you need. Its ridiculous how in the dark applicants are about their files and processing. I understand completely that they get thousands of applications and things take time, but a little customer service goes a long way, and that's something that they have no concept of whatsoever.