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I did some investigation as my wife also has to submit her medicals as well as police report, and this is what I found.

When I check the CIC website using the link http://www.cic.gc.ca/english/information/applications/guides/5525ETOC.asp#expect , i find the following information:

After linking your application, check your online account for additional information we need to process your application.

If you link your application within 7 days, you’ll find the following in your account:

  • a request to complete and submit a background information form, known as Schedule A.
  • a request to submit a police certificates.
You may also see a request for other documents or information specific to your situation. We can’t complete processing without the requested information.

  • For each item, a button will appear in your account where you can upload the requested documents or information. Check to make sure you’re uploading the right document into the correct box.
  • When you successfully upload a document, you’ll get an electronic confirmation message. Your documents or information will be added directly to your application.
So from the above, it means that we need to submit the soft copies of the information requested in our CIC account.
When i check the CIC account, I see the options to upload the two documents which I never found until my wife got the request to do medicals

Hope this helps?
I just linked my application but I didn't see the place to upload the documents ,maybe because they requested the documents before I linked my application.
 
I just linked my application but I didn't see the place to upload the documents ,maybe because they requested the documents before I linked my application.

Yes I believe that the reason is because you linked your account after you received the email requesting for documents.

In the letter i got from CIC, they indicated that they wanted the original copies of the police reports and the medicals. My wife did her medicals today at Ikoyi center, Lagos Nigeria but they said they will submit the medicals results for us through the CIC emedicals systems and so we do not have any document except a receipt.

So we have made soft copies of the police reports and the medicals receipt and send soft copies online using the myCIC account option we have to upload the docs as well as also send the original docs by mail to the CIC Accra office as they indicated in the letter we got. This way we cover all areas so they get the documents for sure
 
Yes I believe that the reason is because you linked your account after you received the email requesting for documents.

In the letter i got from CIC, they indicated that they wanted the original copies of the police reports and the medicals. My wife did her medicals today at Ikoyi center, Lagos Nigeria but they said they will submit the medicals results for us through the CIC emedicals systems and so we do not have any document except a receipt.

So we have made soft copies of the police reports and the medicals receipt and send soft copies online using the myCIC account option we have to upload the docs as well as also send the original docs by mail to the CIC Accra office as they indicated in the letter we got. This way we cover all areas so they get the documents for sure
I think you did exactly what's expected.
Congrats.
 
  • I did my medicals on 25th July upon the request of AVO. After two weeks I emailed AVO to find out whether they've received it.They said they are still waiting for the results.I later called IOM(Where I did the medicals),they told me the results has been sent to AVO.I don't know what to do now.I need your advice.Also I want to know how long should it take AVO to receive medical results after the examination. Thank you

For the medicals usually it takes up to 10 days they quote you
my husband did his medicals July 10th 2017 and CIC had updated his account that it was a pass July 13th took 3 days. And the doctor submitted it directly.
 
I think it depends on which class you applied under. For spousal it's roughly 2-3 weeks.

if spousal it can take 10 days or so
if your mailing to Accra make sure to pay DHL fee to for return along in your package
 
Oh well, Its been a crazy day. DHL said they cannot create a prepaid return label for us that it has to be done in Ghana. since we are shipping our documents from Canada to Ghana, its pretty hard to get the prepaid return label. so we mailed out the whole documents and passport that was requested to Ghana today without the prepaid return label.(they only gave us 15 days to get all the requested documents)

Now I need help on how I can get a prepaid return envelope (from Canada).any suggestions please?
 
hello members,
For those who are getting asked to redo their police cetificates I have a few questions:
1. Did you do your police certificates more than 6 months before you applied?
2. Also are any of your spouses (Principal applicant) living outside?
3. Also if they haven't and aren't living in Ghana for decades have you still be asked to resubmit even though they haven't returned to Ghana since the last report?
4. Finally, how does one get a Police report from Ghana when one doesn't live there?

I'm just fretting in advance 'cos my husband doesn't live in Ghana and it'll be a real pain if we have to redo the Police report.
 
Oh well, Its been a crazy day. DHL said they cannot create a prepaid return label for us that it has to be done in Ghana. since we are shipping our documents from Canada to Ghana, its pretty hard to get the prepaid return label. so we mailed out the whole documents and passport that was requested to Ghana today without the prepaid return label.(they only gave us 15 days to get all the requested documents)

Now I need help on how I can get a prepaid return envelope (from Canada).any suggestions please?
then you would have to go pick it up from ghana.
I am not sure why you can't prepay it from canada to ghana but you can prepay it from ghana... that's awful. well then how will it be returned to you. unless you can get a family member to pick it up with your acknowledgment letter as undertaking if they allow that
 
hello members,
For those who are getting asked to redo their police cetificates I have a few questions:
1. Did you do your police certificates more than 6 months before you applied?
2. Also are any of your spouses (Principal applicant) living outside?
3. Also if they haven't and aren't living in Ghana for decades have you still be asked to resubmit even though they haven't returned to Ghana since the last report?
4. Finally, how does one get a Police report from Ghana when one doesn't live there?

I'm just fretting in advance 'cos my husband doesn't live in Ghana and it'll be a real pain if we have to redo the Police report.

the police report is only good for 6 months after thatvits expired you need to complete a new one. also the police report technically for where your residing over 6 months plus so if your partner isn't in ghana can u not complete it which ever country the principal applicant is currently residing?