I don't mind putting my name on it either.
In my case, specific problems with the Accra office:
- the visa officer interviewing us was very rude; for example, she yelled at both of us, and threw our application on the floor
- what she asked us and what she wrote on the interview notes did not match; for example, she asked my husband over and over why he wanted to marry a fat woman, which she did not mention in the notes; she asked me over and over how I knew my husband would not run away as soon as he got to Canada, again, which was not mentioned in the notes
- she did not record our answers accurately.
Really, people say that the visa officer is neutral and has no stake in the outcome, so why would they lie?, but I really felt she was biased. Maybe she was burnt out, maybe she had had enough of working in West Africa and dealing with people trying to scam their way into Canada, maybe she is racist.