quoted from bbccanada:
The Honorable Jason Kenney, P.C., M.P.
Citizenship and Immigration Canada
Ottawa, Ontario
K1A 1L1
Dear Mr. Kenney
As proud permanent residents and Canadian citizens, we are coming together as a group to thank you for the wonderful work you have been doing with regards to citizenship and immigration. Moreover, we would like to express our appreciation for what this wonderful country has done for us, our families, and especially our children. We love this country from the bottom of our hearts and we will continue to be part of the growth and history of our country. We want to be productive members of our society in order to make Canada a better place for future generations.
Honorable Jason Kenney, the reason we came together as a group of individuals from different social, economic and educational backgrounds is to express our concerns regarding the way our spouses are being treated at the Canadian High Commission in Accra, Ghana. We have all used family class sponsorship in order to try to reunite with our loved ones. We do appreciate the efforts by the visa officers, but the treatment some of our spouses has received has been unprofessional and unfair. Some of the accusations against our spouses during the interview have caused fear. For instance, our spouses are treated like criminals at the hands of some immigration officers. Even sometimes sending an inquiry about the status of files that have passed the normal processing time has become a nightmare for both the sponsor and the principle applicant.
(I suggest we each add a paragraph or sentence as an example of the poor treatment received.)
We have many examples of unprofessional behavior on the part of the visa officers. For example, during the interview at Accra, the visa office Karen Salloum yelled at my husband, asked him repeatedly why he wanted to marry a fat woman, and threw our application on the floor. She interviewed me as well. She also yelled at me, and asked me repeatedly how I knew my husband wouldn't run away as soon as he got to Canada. She did not record the questions she asked and the answers I gave accurately in the CAIPS notes. As an example of this, I told her that my husband and I wanted to have children, but that if we couldn't have any naturally, then we would adopt. My husband told her the same thing. In the interview notes she did not record my answers adequately, and mentioned nothing about adoption. This was one of the reasons for the refusal of the visa, and was also an issue at appeal, so you can see the importance of recording our answers accurately.
We also have several examples of unconscionable delays in processing. I applied to sponsor my husband in January, 2008. He was interviewed in May, 2009. We then had an appeal hearing in July, 2010. Surely anyone can see that a delay of more than two years before getting a decision is unreasonable.