nadiaa & May2010applicant, thanks for the messages. Yes obviously the temperature is controlled in all of the indoor locations so you will find a comfortable environment until you remain indoor anywhere but let me give a very useful and friendly suggestion. Dont put your jacket in your luggage. Hold it in your hand and give it to the air hostess for hanging once you go onboard the plane. The reason of this suggestion is many times, the luggage gets delayed or lost (i pray to Allah that this will not happen with you) so in any such case are you ready to stand in the winter without any warm clothing? Even today, the temperature here is -12 and with wind-chill, its -22 and will increase to -30 in the night so better not to have any kind of adventure in this weather.
Now the answer to question asked by nadiaa. Well its a long story of the poor service but let me briefly tell you what happened with me:
1- I only had 5-6 kgs of excess luggage and the person from Emirates at Karachi airport was not at all ready to release it. I have argued with him and told him that i am migrating from the country and would be thankful if he allows me some extra. After a long argument, he was agreed.
2- The Karachi-Dubai flight landed on Dubai a bit delayed so they parked it on a remote location and when i entered in the airport there was no one there to guide. I went to the transfer desk of emirates and they said “go straight and turn right” and literally, when i did that, it was a dead end.
3- They changed the gate of the flight and did not inform
4- The flight was delayed more than an hour
5- The passengers were asked to make a queue to go to the plane but when they made a queue, they stopped all and did not respond to anyone for more than an hour. The passengers with children were in a miserable condition because their children were thirsty, hungry etc but they cant leave the queue. People were again and again asking about the status of the flight but the Arab lady from Emirates was just smiling in a way like she was thinking that you people are my slaves so go to hell. She did not respond to anyone and even shouted on passengers.
6- After entering in the plane they only offered water (and only to those who asked for it) and nothing was served to the passengers for 4 long hours. People with children were requesting them to give something but useless.
So this is the short story of what happened with me.