Hi
@legalfalcon
I received AOR on 9th Feb., 2018 and got application cancellation on 19th Feb., 2018 with following reason:
"The Police certificate from [my home country] was issued prior to your last residence in that country. The Police certificate was issued on February 19th, 2016. Your last residence in this country was July 10th, 2016"
Now, the issue is they misinterpret or misread the PCC, this Feb. 19, 2016 is the date of issuance of my Passport with my passport no. and the date of issuance of passport is of Jan. 2018 mentioned at the top right corner of PCC.
So, to explain this I raised a CSE so that they can review my cancellation and continue the application process.
However, I got this reply on my CSE:
"Good day Muhammad Imran,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We have verified the information you provided. For further information regarding your enquiry, please consult the correspondence sent to you on February 19, 2018, via your online account.
To access it, please:
- Log into your account, and
- Click on the appropriate Check status and messages button under the View my submitted applications or profiles section.
If you are still experiencing difficulties, we invite you to fill out the IRCC Web form and include:
- Screen shots of your account showing the:
- Welcome Page,
- sections titled View my submitted applications or profiles and Account messages.
We will be pleased to answer your enquiry once we receive this information.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Now, from above response I interpret that they are not reviewing my CSE because my application was cancelled because the correspondence they are referring to dated 19th Feb., 2018 is the correspondence with which they informed about cancellation of my application.
Kindly advise, should I forget about this application and make new express entry profile or should I call them and contest on this unfair cancellation of my application.
Thanks in advance.