talking to CIC and making delay
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Applicants are allowed to call the Call Centre. While it's a waste of everybody's time and resources to call every week, there's no secret official or unofficial limit on how many times you're "allowed" to call. How many times you call the call centre does not indicate whether you've fulfilled the provisions of the Citizenship Act.
Also, the call centre agents do not have much power in the CIC hierarchy, so even if they wanted to or were allowed to "punish" people for calling too much, they do not have that ability.
Also, the call centre agents do not have much power in the CIC hierarchy, so even if they wanted to or were allowed to "punish" people for calling too much, they do not have that ability.
I am looking for more objective cases,but thanks anyway.i think CIC staff take notes of our calls and they can give it to their supervisor who has power and that may have impact.I hope your comment be true but when delay or speeding up the process is so much subjective then anything could be a probability. CIC has never provided any clear reason for delay,even lots of trips that was a reason some day ,it is not the reason for many.if process become objective then we can say applications are not under any subjective opinion and all would be processed during at least very close time range
i used to call them 2 times every single day hahhahahahah i know am crazy and that helps a lot ,,,,, the reason that helps me is sometimes if i call 8am and theres no update again when i called 5pm theres always update,,,,,,, 5pm is the best time and what i noticed is they always update their system at that time the day they sent finger print , the day they schedual My test, my citizenship ceremony all i found out. 5 pm called them as much as u can nothing is wrong with thatfree said:Have you ever talked to CIC and it makes your procedure longer?is there any of you who called CIC at least 4 to 5 times during his process and still he has a fast track application?
nice advice,thanks.I called 2 or 3 times at 5.try to stick to it.was your process normal ,fast or those of more than 36 months?Zaynab said:i used to call them 2 times every single day hahhahahahah i know am crazy and that helps a lot ,,,,, the reason that helps me is sometimes if i call 8am and theres no update again when i called 5pm theres always update,,,,,,, 5pm is the best time and what i noticed is they always update their system at that time the day they sent finger print , the day they schedual My test, my citizenship ceremony all i found out. 5 pm called them as much as u can nothing is wrong with that
i was june 2013 applicantfree said:nice advice,thanks.I called 2 or 3 times at 5.try to stick to it.was your process normal ,fast or those of more than 36 months?
Since 200,000 people apply per year, you may be able to find someone who thinks that they might have been punished for calling too much. But that perception isn't objective proof in and of itself. Because the citizenship process is so opaque, it's really hard to know what causes delays. Understandably, a lot of people fill in those blanks with worries & suspicions that might not have much objective basis.
If one looks through ATIP reports, internal CIC emails, as well as reports of individuals' GCMS notes and physical files etc one won't find indications of "slow down due to too many Call Centre inquiries". I have never seen any hints of anything like this, so personally, I don't think it's worth worrying about.
However, the Call Centre is pretty limited in the amount and value of information that they can actually give you, so calling with a lot of frequency is a waste of time in most cases. (That said, I called a number of times when I received RQ because there are so many ambiguities with the RQ. I was frustrated though to realize how much contradictory information I was getting.)
If one looks through ATIP reports, internal CIC emails, as well as reports of individuals' GCMS notes and physical files etc one won't find indications of "slow down due to too many Call Centre inquiries". I have never seen any hints of anything like this, so personally, I don't think it's worth worrying about.
However, the Call Centre is pretty limited in the amount and value of information that they can actually give you, so calling with a lot of frequency is a waste of time in most cases. (That said, I called a number of times when I received RQ because there are so many ambiguities with the RQ. I was frustrated though to realize how much contradictory information I was getting.)
yes,thanks,true but calling itself as Zeynab said might not make problem.second thing is that they may think that we are in rush to get passport and we may leave country.the only possibility that comes to my mind that can make delay although zeynab case clearly contradicts this issueeileenf said:Since 200,000 people apply per year, you may be able to find someone who thinks that they might have been punished for calling too much. But that perception isn't objective proof in and of itself. Because the citizenship process is so opaque, it's really hard to know what causes delays. Understandably, a lot of people fill in those blanks with worries & suspicions that might not have much objective basis.
If one looks through ATIP reports, internal CIC emails, as well as reports of individuals' GCMS notes and physical files etc one won't find indications of "slow down due to too many Call Centre inquiries". I have never seen any hints of anything like this, so personally, I don't think it's worth worrying about.
However, the Call Centre is pretty limited in the amount and value of information that they can actually give you, so calling with a lot of frequency is a waste of time in most cases. (That said, I called a number of times when I received RQ because there are so many ambiguities with the RQ. I was frustrated though to realize how much contradictory information I was getting.)
am not saying it helps me , but what i said is theres nothing wrong calling cic frequentlyeileenf said:Since 200,000 people apply per year, you may be able to find someone who thinks that they might have been punished for calling too much. But that perception isn't objective proof in and of itself. Because the citizenship process is so opaque, it's really hard to know what causes delays. Understandably, a lot of people fill in those blanks with worries & suspicions that might not have much objective basis.
If one looks through ATIP reports, internal CIC emails, as well as reports of individuals' GCMS notes and physical files etc one won't find indications of "slow down due to too many Call Centre inquiries". I have never seen any hints of anything like this, so personally, I don't think it's worth worrying about.
However, the Call Centre is pretty limited in the amount and value of information that they can actually give you, so calling with a lot of frequency is a waste of time in most cases. (That said, I called a number of times when I received RQ because there are so many ambiguities with the RQ. I was frustrated though to realize how much contradictory information I was getting.)
yes,I know,I was just saying that it did not hurt processing time of your applicationZaynab said:am not saying it helps me , but what i said is theres nothing wrong calling cic frequently
yeah exactly freefree said:yes,I know,I was just saying that it did not hurt processing time of your application
1. You paid $200/400 etc depending on application date and number of applicants so you have the right to call CIC as many times as you wish.
2. There are 250K+ applicants with the same right as 1 so you will be on hold for a long time...those unlimited talk plans from the major cellphone companies must be the bane of CIC eh!
3. Just because you have this right doesn't mean you will get anything useful from the call. If it makes you feel better, satisfied or any other personal feeling and sense of achievement then that in itself is a successful outcome.
4. You may get wrong and or confusing information. You may be misinformed either positively or negatively.
5. You may have details of your conversation misunderstood e.g. some applicants call to clarify their absence dates for a test not to be scheduled only for the agent to put the wrong dates on file or confuse presence and absence.
6. There is a time lag between processing steps which the agent has no control or knowledge of...as a result see 3.
7. GCMS notes have revealed call events get logged.
The Call Centre is a 'pressure relief' system for CIC...the closure of Local CIC Offices coupled with a no more walk in policy means their call volumes are unreal.....if I was the agent by the time the x00th applicant asked me what step they were or when they are due a test I would probably say anything to get them off the line!
2. There are 250K+ applicants with the same right as 1 so you will be on hold for a long time...those unlimited talk plans from the major cellphone companies must be the bane of CIC eh!
3. Just because you have this right doesn't mean you will get anything useful from the call. If it makes you feel better, satisfied or any other personal feeling and sense of achievement then that in itself is a successful outcome.
4. You may get wrong and or confusing information. You may be misinformed either positively or negatively.
5. You may have details of your conversation misunderstood e.g. some applicants call to clarify their absence dates for a test not to be scheduled only for the agent to put the wrong dates on file or confuse presence and absence.
6. There is a time lag between processing steps which the agent has no control or knowledge of...as a result see 3.
7. GCMS notes have revealed call events get logged.
The Call Centre is a 'pressure relief' system for CIC...the closure of Local CIC Offices coupled with a no more walk in policy means their call volumes are unreal.....if I was the agent by the time the x00th applicant asked me what step they were or when they are due a test I would probably say anything to get them off the line!