Hi all,
I know that there are posts regarding this issue where the answer is it's fine to fly on a one-way ticket with a super visa, but I'll share our story, and ask for some advice/guidance/proof.
My wife and I had a daughter, and we sponsored my mother-in-law in Sierra Leone to come to Canada on the Super Visa program. Application process went surprisingly well (though cost is another issue!), and was approved. We all went for a family visit to Sierra Leone, including our daughter, and the plan was to return to Canada with my mother-in-law on the same flight back to Toronto. All things according to plan so far.
Morning of our flight from Freetown to Toronto (transit Heathrow), we arrive at the aiport and there is a preliminary passport checker before the check-in booth (seems to be run by a 3rd party company in service of all international airlines). This agent checks our documents and tells us that my mother-in-law cannot fly because she doesn't have a return ticket. I point out that it's a new visa called the Super Visa and it's valid for visits of up to 2 years at a time. He tells me that his company can be fined by the Canadian Government and shows me a Canada Immigration booklet that he must use a reference document which seems to support his stance. After much back and forth (he was a nice guy, trying to find solutions for us, in spite of the misinformation), we come to a compromise that I can buy a return leg, and she will be able to fly.
We arrive in Toronto, and no problems getting through. Granted a 2 year stay (though I can barely make out the dates written by CBSA).
Now, my mother-in-law has to leave within 2 years, though we will have her come back to Canada shorthly thereafter. I want to avoid a similar issue, as my mother-in-law will not be able to advocate for herself all that well, nor whip out a credit card if needed. So, what proof can we provide these agents/airline/3rd party companies that a return ticket is not needed? Please advise.
I know that there are posts regarding this issue where the answer is it's fine to fly on a one-way ticket with a super visa, but I'll share our story, and ask for some advice/guidance/proof.
My wife and I had a daughter, and we sponsored my mother-in-law in Sierra Leone to come to Canada on the Super Visa program. Application process went surprisingly well (though cost is another issue!), and was approved. We all went for a family visit to Sierra Leone, including our daughter, and the plan was to return to Canada with my mother-in-law on the same flight back to Toronto. All things according to plan so far.
Morning of our flight from Freetown to Toronto (transit Heathrow), we arrive at the aiport and there is a preliminary passport checker before the check-in booth (seems to be run by a 3rd party company in service of all international airlines). This agent checks our documents and tells us that my mother-in-law cannot fly because she doesn't have a return ticket. I point out that it's a new visa called the Super Visa and it's valid for visits of up to 2 years at a time. He tells me that his company can be fined by the Canadian Government and shows me a Canada Immigration booklet that he must use a reference document which seems to support his stance. After much back and forth (he was a nice guy, trying to find solutions for us, in spite of the misinformation), we come to a compromise that I can buy a return leg, and she will be able to fly.
We arrive in Toronto, and no problems getting through. Granted a 2 year stay (though I can barely make out the dates written by CBSA).
Now, my mother-in-law has to leave within 2 years, though we will have her come back to Canada shorthly thereafter. I want to avoid a similar issue, as my mother-in-law will not be able to advocate for herself all that well, nor whip out a credit card if needed. So, what proof can we provide these agents/airline/3rd party companies that a return ticket is not needed? Please advise.