I would advice you re apply on the new IRCC portal. My parents application was also stuck for 3-4 months. But with new portal, I am seeing some progress. And I got partial refund on the GIC application anyways. So it is not a bad idea anyways.I applied for my parents supervisa Mar 2021 from India with upfront medical, biometric completed in April 2021 and still no update. Medical is expiring in 5 weeks. Should I re-apply or wait on old file. My MP contacted immigration but he only got automated response. Thanks
I uploaded all updated documents and upfront medical was passed on around 19th. Waiting for PPR hopefully now