submit CSQ request, but warning 'administrative penalty' 'sanction administrative'

[ssltml]

Hi guys,

I am submitting CSQ request in Mon Projet, but there are errors like this

• Votre demande contient des erreurs. Veuillez les corriger et soumettre à nouveau votre demande.
  
  
• - Section Renseignements sur l'identité (PERSON1) : Votre demande ne peut pas être soumise car une sanction administrative est toujours en vigueur.
  
• - Section Renseignements sur l'identité (PERSON2) : Votre demande ne peut pas être soumise car une sanction administrative est toujours en vigueur.

Any one knows why this happen? Every part is validated shown as green when I submit, but submission always ended with this error.

Plz help!! Thanks!

 

[Samydji12]

You missed something you have to fill all the space once you answer all the question you free to go now

 

[ssltml]

You missed something you have to fill all the space once you answer all the question you free to go now

I have filled all fields marked *, I have no idea what's going wrong. And there is no warning when I validated. Nervous now.......

 

[Samydji12]

maybe something is wrong but check again see what was wrong and send it back

 

[ssltml]

Finally I found the problem is that, I checked question 'has you received refusal letter due to false information ' as OUI. This question is last one on basic information identification page. I change it to NON (because I never received refusal letter actually), then I submitted successfully.