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Subject Matter Expert/Process Enabler - NOC HELP

saurabhw

Newbie
Dec 3, 2018
1
0
Hi All,

I am creating a profile and i have a question about my NOC CODE

I am a Subject Matter Expert/Process Enabler in Telecoms BPO. I am not sure what my NOC code is.
I have narrowed it down to NOC B 2281

Some of my responsibilities are-
  • Work on escalations.
  • Do quality audits for Other associates.
  • Floor support.
  • Manage Team in absence of Team Leader.
  • Make reports for the Team.
  • Manage the queue.
  • Manage Team Exceptions.
  • Work on a specific Mail box in regards to Business orders which are stuck.


i would really appreciate if you could point me to the right direction. Also if anyone has ever used this before , please send me the sample of letter of employment for my reference.
 

dgeorge

Hero Member
Feb 2, 2020
645
160
my situation is the same right now. did you ever get to applying to any program? did it work?