Study Permit Restoration Under Review! Help

[faredtsbc]

Hello Everyone!

I have submitted my study permit restoration on May 31st within the 90 days window. I called CIC in August and the agent advised me to expect a decision by Sept 27th, and if not received, I should call back. I called today to see if any new updates and the agent told me that my file is under review and she can not access it.
From what I understood from her is that the review is an extra step and that not all restoration applications are transferred to review.
My questions is: anybody ever heard of the review process of restoration application? is it a critical indicator that my file might be having problems or something?

Your advice is highly appreciated!

 

[Omar.hr]

I'm sorry this is not an answer for your question. But can you please tell me how can you actually speak to an agent?
I tried to call CIC but all I get is automated messages
It would really help
Thanks

 

[faredtsbc]

I'm sorry this is not an answer for your question. But can you please tell me how can you actually speak to an agent?
I tried to call CIC but all I get is automated messages
It would really help
Thanks

Hi Omar
The same thing with me it was all automated messages until I figured out this:

- I call and follow the instructions to inquire about my application status.
- When they ask me to enter application no and birth year, I enter nothing for the application number and press the bound key as instructed and continue to enter my birth year as normal.
- By doing so, they can not retrieve my application so they give the option of pressing 0 to speak to an agent. I press zero and sometimes it hooks up directly some time it says they are busy and I have to repeat the process.

Cheers!

 

[Omar.hr]

Thank you so much, I will give it a try today.

 

[faredtsbc]

Any insights guys?