hi there, this web form you placed regarding your application status and the reply you got from IRCC is totally different, the email says that every applicant who applied for study permit has to pass some checkpoints that is the background check, docs requirement and other certain things mentioned in your GC portal. Below that e-mail there will be information regarding your query, check whether the query you submitted is the same or different, check your email if there is any other email from CIC that is regarding your status query.
