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stuck in Online student visa app

willi_mian

Star Member
Feb 1, 2017
51
7
Category........
CEC
Visa Office......
ottawa
Med's Done....
Upfront
I have applied student visa online on 18-jan-17, but was out of access to online payment options such as master card or visa card, so i submitted application at that time and submitted fee online next day but that fee was paid as a general user, it was not linked to that application. i've used web case specific forum twice and local immigration email thrice, but got not a single response from either side. i have my classes scheduled on 6th of march, and now here i am with no clue what to do now. visa officer said withdraw your application than apply by hand again. withdrawal would easily take 1+ month and i have not a single day to waste. I've already applied for refund. any one could please help me?
 

willi_mian

Star Member
Feb 1, 2017
51
7
Category........
CEC
Visa Office......
ottawa
Med's Done....
Upfront
Anyone could please help me out? pakistanis or indians maybe?
 

Lashen

Hero Member
Nov 1, 2016
282
30
willi_mian said:
I have applied student visa online on 18-jan-17, but was out of access to online payment options such as master card or visa card, so i submitted application at that time and submitted fee online next day but that fee was paid as a general user, it was not linked to that application. i've used web case specific forum twice and local immigration email thrice, but got not a single response from either side. i have my classes scheduled on 6th of march, and now here i am with no clue what to do now. visa officer said withdraw your application than apply by hand again. withdrawal would easily take 1+ month and i have not a single day to waste. I've already applied for refund. any one could please help me?
Sorry, to help you, you need to clarify this: what do you mean by "was out of access to online payment options such as master card or visa card" ???
I will advice that you submit enquiry to withdraw your application. And apply online or use apply. If you are applying online, make sure you have master/visa card. If there is any technical difficulties in payment, DO NOT SUBMIT!!!! Quickly exit and login again after some time and proceed to payment. You should't have problems with payment through CIC Account!
 

willi_mian

Star Member
Feb 1, 2017
51
7
Category........
CEC
Visa Office......
ottawa
Med's Done....
Upfront
Neilp said:
for the payment you made request a refund.


And reprocess the payment under the correct application seem to be the simplest approach.

You need the information for the you processed.

use the link below for the refund.



no the online application does not allow to pay after submission, i am waiting for 2 weeks, now i am applying for the withdrawal of online application

Hope this helps.
 

willi_mian

Star Member
Feb 1, 2017
51
7
Category........
CEC
Visa Office......
ottawa
Med's Done....
Upfront
Lashen said:
Sorry, to help you, you need to clarify this: what do you mean by "was out of access to online payment options such as master card or visa card" ???
I will advice that you submit enquiry to withdraw your application. And apply online or use apply. If you are applying online, make sure you have master/visa card. If there is any technical difficulties in payment, DO NOT SUBMIT!!!! Quickly exit and login again after some time and proceed to payment. You should't have problems with payment through CIC Account!
thank you, i am applying for a withdrawal. just tell me the process time of withdrawal.?
 

Lashen

Hero Member
Nov 1, 2016
282
30
willi_mian said:
thank you, i am applying for a withdrawal. just tell me the process time of withdrawal.?
Proceed to the link below to withdraw it:
http://www.cic.gc.ca/english/contacts/web-form.asp
 

willi_mian

Star Member
Feb 1, 2017
51
7
Category........
CEC
Visa Office......
ottawa
Med's Done....
Upfront
Lashen said:
Proceed to the link below to withdraw it:
Thanks for that, I've applied here. Now tell me that should I apply again by hand to the visa centre? OR WAIT till the withdrawal is confirmed?
 

Lashen

Hero Member
Nov 1, 2016
282
30
willi_mian said:
Thanks for that, I've applied here. Now tell me that should I apply again by hand to the visa centre? OR WAIT till the withdrawal is confirmed?
Applying online is quicker and easy to track. But if you are not familiar with the system, better use the paper application. VFS will help you and make sure you have everything in order.
 

willi_mian

Star Member
Feb 1, 2017
51
7
Category........
CEC
Visa Office......
ottawa
Med's Done....
Upfront
Lashen said:
Applying online is quicker and easy to track. But if you are not familiar with the system, better use the paper application. VFS will help you and make sure you have everything in order.
they don't even reply. how it could be faster? i have tried every way of approaching them but here i am re applying by hand this time.
 

willi_mian

Star Member
Feb 1, 2017
51
7
Category........
CEC
Visa Office......
ottawa
Med's Done....
Upfront
Lashen said:
Proceed to the link below to withdraw it:
but my question was about re applying? should i wait till the previous withdrawal is confirmed? or should i go to VFS with documents tomorrow?
Note: I have applied withdrawal just an hour ago for the previous online application.
 

Lashen

Hero Member
Nov 1, 2016
282
30
willi_mian said:
but my question was about re applying? should i wait till the previous withdrawal is confirmed? or should i go to VFS with documents tomorrow?
Note: I have applied withdrawal just an hour ago for the previous online application.
My doubt is, since your payment didn't go through, it could mean your application haven't even reached them. If you think you can't wait to hear from them on withdrawal, use paper application and write letter explaining what happen. I guess they will understand.
 

willi_mian

Star Member
Feb 1, 2017
51
7
Category........
CEC
Visa Office......
ottawa
Med's Done....
Upfront
Lashen said:
My doubt is, since your payment didn't go through, it could mean your application haven't even reached them. If you think you can't wait to hear from them on withdrawal, use paper application and write letter explaining what happen. I guess they will understand.
true that but the problem is my application is submitted into their account as I have tried linking it with other account to confirm that either it is added into the database or not. Yes it was there. So re-applying by hand could cause repetition for the same case and may make it crucial for my application. Apart from that, I have also sent them separately paid fee receipt via web-form but got no response.
 

Lashen

Hero Member
Nov 1, 2016
282
30
willi_mian said:
true that but the problem is my application is submitted into their account as I have tried linking it with other account to confirm that either it is added into the database or not. Yes it was there. So re-applying by hand could cause repetition for the same case and may make it crucial for my application. Apart from that, I have also sent them separately paid fee receipt via web-form but got no response.
Are you able to check your application status? Is is Open? Or stated as incomplete? Did you receive confirmation of submission and update?
 

willi_mian

Star Member
Feb 1, 2017
51
7
Category........
CEC
Visa Office......
ottawa
Med's Done....
Upfront
Lashen said:
Are you able to check your application status? Is is Open? Or stated as incomplete? Did you receive confirmation of submission and update?
yes, i check it daily twice. it is still "open" and i got a receipt quickly after applying online even before paying the fee which i paid on the very next day.