Still not receiving eCoPR 3-weeks after uploading address and photo

[chongshum]

Hi guys, I received the credentials for PR Confirmation Portal on 20th Jun, through which I submitted my address and photo the next day.
I still haven't received a eCoPR after 3 weeks, while other users in the forum have reported receiving eCoPR in just a few days after submission.
Is this normal, or should I be worried and send out enquire letters?

 

[Camilaferrd]

Hello! Same thing here!
I submitted my address and photo on 23 Jun and still nothing! I tried to call them, but wasnt able to speak to an agent. Yesterday I decided to send a webform to check bc its getting ridiculous. I saw people receiving the eCOPR on the same day they submitted.

 

[cacagb]

I submitted my address and photo on July 3rd. I haven't received my eCOPR yet either. Where were your last VO? I received the Portal email from Etobicoke.

 

[Muhammadpk]

I submitted my address and photo on July 3rd. I haven't received my eCOPR yet either. Where were your last VO? I received the Portal email from Etobicoke.

Did u send before portal additnaiol documents...likr proff of relation etc they they send portal pr confirmation?

 

[cacagb]

Did u send before portal additnaiol documents...likr proff of relation etc they they send portal pr confirmation?

They haven’t asked for proof of relationship or any other documents.

 

[Camilaferrd]

I submitted my address and photo on July 3rd. I haven't received my eCOPR yet either. Where were your last VO? I received the Portal email from Etobicoke.

My VO is Mississauga. I saw a lot of people saying that Mississauga is taking forever to send the eCOPR

 

[Harmanharbhajan]

I also updated picture and everything on June 22 and still no eCOPR. I saw people who updated info on June 22-23 are waiting

 

[Harmanharbhajan]

Is there any way we can contact them

 

[cacagb]

I got my eCOPR today

 

[Harmanharbhajan]

Did you contact them anyway?

 

[cacagb]

Did you contact them anyway?

Yes, webform and email on Tuesday.

 

[Harmanharbhajan]

May I know which email address did you used

 

[Harmanharbhajan]

Yes, webform and email on Tuesday.

do you mind sharing that email address please?

 

[Camilaferrd]

Any news, guys? Im calling them since last week, but wasnt able to talk to an agent. I already sent a webform but nothing yet.

 

[Harmanharbhajan]

Nothing still waiting.. I called last week and they said to wait