Hey,hey Guys, do case specific enquiries get updated on CIC Portal too? - i asked my lawyer to help me with the request on my case but the lawyer's reply was the same on processing times. My Incubator did take the Authority form from my to inquire on my application with IRCC.
Simultenously i submitted a webform with a detailed explanation for the reason to inquire the status of my application - and i wonder if that's going to be updated on CIC portal? - i do not want my lawyer to be upset.
As per my experience(i did not use a lawyer), all the enquires (calls, web forms, etc) were visible in GCMS notes. Although, You will not see it on the CIC portal.
And regarding the incubator, upon asking my incubator to get an update on behalf of me, they denied and the reason was "conflict of interest".
Hope this helps