I called CIC and they said they can't provide any info as i am not the applicant.Also they said i am not her representative although she filled out the representative form. They suggest me to ask my wife to contact with singapore VO.Same scenario here. I reside in Canada but my spouse is in Dhaka. Been almost 3 months yet no response. Did you a CSE? Did they reply?
My wife then did a cse to Singapore VO and they replied that they can't provide applicant personal info as they have different email address in their file(I applied from my CIC account for her(sowp) along with my PGWP extension so they have my email address that's why they are saying they have different email in file.)
Regards,