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We received this email from IRCC an hour back, but the intention of this message is not clear to us. If anyone is able to figure out - what they are trying to communicate, please do help us.

Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

Our Express Entry (EE) application system awards points based on the information that you have provided in your profile.

To obtain detailed information concerning the Comprehensive Ranking System (CRS) criteria, please refer to the Ministerial Instructions issued for the EE program.

You may update your EE profile if your situation has changed and/or if you submitted incorrect information. In order to do so, we invite you to follow these steps:
  1. Access your account,
  2. Under the section Continue an application you haven't submitted, click on Continue Profile,
  3. Once on the Express Entry profile page, click on the Update form button corresponding to the section you want to modify.
If needed, more information regarding what happens once you are in the pool is available for you.

We hope the information provided is helpful in assisting you with your enquiry.

We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:

  • Download application forms and guides
  • Change of address
  • Check your application status
  • Help Centre - To find answers, you may consult the different sections or type keywords related to your question.
 
The situation that you have described is the result of an ongoing technical problem. We are currently experiencing delays in processing Express Entry (EE) profiles when calculating their eligibility.



We recommend that you occasionally login to youronline account to verify if your profile has been updated. To prevent errors, please clear your browser cache before every new attempt.
 
I don't know if this is good news or not, I work at a newcomer settlement agency and my boss is doing some sort of advocacy with the IRCC, she also sent out a concern about this EE system glitch to the IRCC officer who she is working with, the officer replied her that IRCC is currently working on fixing this technical issue as soon as possible. (Finally, someone actually telling us they are trying to fix things instead of just giving us useless/ standard responses.)
 
I don't know if this is good news or not, I work at a newcomer settlement agency and my boss is doing some sort of advocacy with the IRCC, she also sent out a concern about this EE system glitch to the IRCC officer who she is working with, the officer replied her that IRCC is currently working on fixing this technical issue as soon as possible. (Finally, someone actually telling us they are trying to fix things instead of just giving us useless/ standard responses.)
Did she specifically raised concern about spouse experience points?
 
Because of their bloody IT system , we missed that chance of getting invitation , from January they will start doing targeted draws ‍♀️♀️
 
Hello everyone

Just now I have checked in the express entry profile. My spouse's work experience is updated in CRS score now.

congratulations