Assalam O alikum,
I have a pretty similar timeline like you:
File received email 27 MAy 2019
Biometrics 24 Juky 2019
Medical passed 09 Aug 2019
Transferred to London office 30 Oct 2019
Got an email 2 days ago from London office requesting some more supporting documents like Social media chat history/ financial transactions, pictures for further proof of relationship file size not exceeding 5Mb which means they want it electronically obviously. But the problem is they also asked for a new police certificate which asked to be sent original specifically.
Now my problem is what should I do I don't know what's the email address where I should sent the supporting documents pictures/etc or should i just reply to the email i received the letter from and as for the police certificate where would that be mailed to ?
If you could please help me with your experience
JazakAllah