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Sponsor's details not online

A

akatamaneni

Newbie
Jan 26, 2016
7
0
Hello folks,
I have applied PR for my wife under family sponsor and we got the file number.
We also received an email saying my sponsorship has been successful.
Checking online for the my wife is fine but when I'm trying to log in using the same PR card/UCI/file number nothing is shown..
Any one else have this issue?

Thanks in advance.
 
L

Lons

Full Member
May 15, 2016
48
1
This is a common issue. I just received DM and my husband, the sponsor, was never able to log into his side of the system ever.
 
Mahamn

Mahamn

Star Member
Sep 17, 2015
119
1
Category........
Visa Office......
LVO
Job Offer........
Pre-Assessed..
App. Filed.......
12-03-2016
Doc's Request.
14-10-2016
AOR Received.
29-03-2016
File Transfer...
SA: 16 May 2016
Med's Request
14-10-2016
Med's Done....
Re-med Done on 1 Nov 2016
Interview........
Waived
Passport Req..
20-02-2017
VISA ISSUED...
03-03-2017
LANDED..........
16-03-2017
I had the same issue, but it took a week before i could log on there. When did you receive the email?
 
A

akatamaneni

Newbie
Jan 26, 2016
7
0
My wife also received another email saying the address on my file and my wife's were different.
That is true because she can change her address as she can open the application, but I can't.

Is there a way other than calling and updating the address?
I've been trying them for the past 20 days and never able to connect.
 
WaitingSince2012

WaitingSince2012

Hero Member
Nov 8, 2015
314
12
Category........
Visa Office......
POS
Job Offer........
Pre-Assessed..
App. Filed.......
17-03-2012
Med's Request
Re-med 01-2016
Med's Done....
13-01-2016
Interview........
12-04-2013
Passport Req..
13-06-2016
VISA ISSUED...
29-06-2016
LANDED..........
12-07-2016
The sponsor have a different UCI number than the applicant. It is not the same UCI number. Check your approval letter and you will find your UCI number on there.
 
C

CDNPR2014

VIP Member
Mar 1, 2016
3,180
187
Category........
Visa Office......
Ottawa
Job Offer........
Pre-Assessed..
LANDED..........
2014
akatamaneni said:
My wife also received another email saying the address on my file and my wife's were different.
That is true because she can change her address as she can open the application, but I can't.

Is there a way other than calling and updating the address?
I've been trying them for the past 20 days and never able to connect.
Click to expand...
send a case specific inquiry with the new address information. don't assume it will get updated correctly on ecas. ecas isn't reliable, and it doesn't matter what ecas says. what matters is the information cbsa has in the actual file.
 
A

akatamaneni

Newbie
Jan 26, 2016
7
0
WaitingSince2012 said:
The sponsor have a different UCI number than the applicant. It is not the same UCI number. Check your approval letter and you will find your UCI number on there.
Click to expand...
The UCI and the file number appeared to be the same.
 
A

akatamaneni

Newbie
Jan 26, 2016
7
0
CDNPR2014 said:
send a case specific inquiry with the new address information. don't assume it will get updated correctly on ecas. ecas isn't reliable, and it doesn't matter what ecas says. what matters is the information cbsa has in the actual file.
Click to expand...
That looks like the best option for me.

Thanks for the response.
 
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