Well, I don't know if you guys already know about it, but the link I am sharing below directs your Case specific enquiries directly to the Chandigarh Consulate. Try making a CSE here and explain your grevience well.
https://secure.cic.gc.ca/enquiries-renseignements/case-cas-eng.aspx?mission=chandigarh
https://secure.cic.gc.ca/enquiries-renseignements/case-cas-eng.aspx?mission=chandigarh