Souse's record not available

[KamSut]

Hello,
I applied for my spouse about 6 months ago while my application was under processing.
She has completed her medical tests 2 months ago and till date I couldn't see her file related information on eCAS.

Please advise does this sound normal. Should I contact Buffalo?

Thanks in advance.

 

[jes_ON]

Please advise does this sound normal. Should I contact Buffalo?

It is not unusual for it to take several months for e-CAS to be updated.

BTW - Buffalo is now closed. Your application is likely in the process of being transferred to CCP-Ottawa.
http://www.cic.gc.ca/english/resources/manuals/bulletins/2012/ob425.asp

 

[KamSut]

So, does it mean I cannot send inquiries to Buffalo anymore? And wait for the files to transfer to CPP Ottawa and then enquire?