Thanks a lot. I actually sent them a mail yesterday based on the advise of another forum member.arcayo said:Hello Ruby,
I think we are the same issue I only saw my savings account balance on my profile and I have like N222k there my FD that has the main funds is not visible though i have sent them mail concerning it and they asked for the FD account number, just do the same send them an email
I asked them to clarify what was going on. If they weren't considering the other accounts as i couldn't view them and could only see the funds conversion for just one of the 3 accounts.
They responded yesterday as well to say all is well and that the other details for the other 2 accounts are not meant to be visible to me. They said that all 3 accounts are being considered so long as they have been opened for more than 3 months before my application and so long as they all have the sufficient amount of funds in them which they do.
So, i dey wait them for some good news very soon!
It will end in praise for us all.
All the best to you.