+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
Canadians as far as I know.
If the applicant is applying,and waiting in their own country,it is the decision of Singapore.On the otherhand,if the applicant is waiting inside of Canada,the decision comes from Mississauga.
As for the nationality of the staff in Singapore,some are Canadians,i am sure of,but the person who interviewed my wife in Bangkok was of Asian decent,and she had also indicated she was from SVO,as i was part of the interview.

Good luck everyone!
 
  • Like
Reactions: Lia77 and Bjohn
If the applicant is applying,and waiting in their own country,it is the decision of Singapore.On the otherhand,if the applicant is waiting inside of Canada,the decision comes from Mississauga.
As for the nationality of the staff in Singapore,some are Canadians,i am sure of,but the person who interviewed my wife in Bangkok was of Asian decent,and she had also indicated she was from SVO,as i was part of the interview.

Good luck everyone!
As I remember my gcms note, they two assessment of eligibility, an initial and the final one. For the initial I don't know if they are canadian or not but for the final decision I'm 110% sure it's from a canadian visa officer.
 
Medical Passed: 07-01-2018 and nothing after that. Wake up SVO!!
 
do you know how to receive a pre arrivals services from Singapore? before or after medical request?

I am afraid it's only possible if you get the pre-arrival invitation email from the officials.
 
Does anyone have a ideal of where the last decision on our applications are made ? Singapore or Canada side ?

Hello Bjohn, Any update or background check for you yet?
 
Hello Bjohn, Any update or background check for you yet?
hi Lia .
Things stand still :( . the SVO has been so slow after NY , i know few of April Apps waiting for back ground to be checked . why is your app so slow , Lia . have tried to call them ?
 
I got mail medical request today. AOR2 17/12/2017
Hi everyone, Any September2017 application get Medical request yet? I get AOR2 at 28 November. And now it's 2 months already but still no news from Singapore. A bit anxious! The other people got AOR2 after me received their Med request.
 
hi Lia .
Things stand still :( . the SVO has been so slow after NY , i know few of April Apps waiting for back ground to be checked . why is your app so slow , Lia . have tried to call them ?

Don't know what SVO is doing. I have applied on May but my app file was missing for 3 months and after calling every day there they responded that 2 papers are missing but they were there, What happened is I understand they scattered our files and lost them and it took 2 months to notify us about it. So no AOR there. Then they told us that they are not sending our file back but we can send 2 missing docs and when they will receive these 2 papers they will send us AOR1. So after getting this email we sent them those files instantly via DHL on Aug and got AOR1 on 14-09-2017. So now we are August applicant. After AOR 2 we got medical request but Its been 3 months, 19 days. The pressure of this application is too much. Too important that I can't forget about it and focus on my other works.
 
Don't know what SVO is doing. I have applied on May but my app file was missing for 3 months and after calling every day there they responded that 2 papers are missing but they were there, What happened is I understand they scattered our files and lost them and it took 2 months to notify us about it. So no AOR there. Then they told us that they are not sending our file back but we can send 2 missing docs and when they will receive these 2 papers they will send us AOR1. So after getting this email we sent them those files instantly via DHL on Aug and got AOR1 on 14-09-2017. So now we are August applicant. After AOR 2 we got medical request but Its been 3 months, 19 days. The pressure of this application is too much. Too important that I can't forget about it and focus on my other works.
I feel so sorry for what happened to you . we all know how tiring this process is but it just makes us crazy most of the time . it seems like you have reached to the last point thus just be patience abit . the SVO will soon enjoy the Lunar new year , hope that they rush to complete all pending apps till that day . let us know when you have some news , Lia . all the best
 
Cic is taking feedback regarding their services, here
https://secure.cic.gc.ca/feedback-retroaction/feedback-retroaction-eng.aspx
I did it and told them about their service how my application was lost for 3 months and later they found it but with some papers was still missing so we had to resend them again. We all should give them honest feedback whether it's positive or negative. I am sure if we all write send them feedback they will do something about it.
 
Applied back in 2017 April 19, wife got interview letter in July 2017 & still waiting for the interview. I really don’t know what’s taking so long for them to take the interview. SVO visa office is ok if your file goes through but if it gets stuck then they take forever & no update at all. Online system is still glitchy. Really frustrated now. It’s been almost a year I haven’t seen my wife, going back home next month to visit her but again I have to come back & it’s just awful. Hopefully CIC improves their process.
 
  • Like
Reactions: saiful1989
Applied back in 2017 April 19, wife got interview letter in July 2017 & still waiting for the interview. I really don’t know what’s taking so long for them to take the interview. SVO visa office is ok if your file goes through but if it gets stuck then they take forever & no update at all. Online system is still glitchy. Really frustrated now. It’s been almost a year I haven’t seen my wife, going back home next month to visit her but again I have to come back & it’s just awful. Hopefully CIC improves their process.

Hi, may I ask at which step your wife was called for the interview? Was it right after getting SA, AOR2, Medical or BGC?
 
Hi, may I ask at which step your wife was called for the interview? Was it right after getting SA, AOR2, Medical or BGC?
She got AOR2 may be in June & July she got interview letter says she has to wait for the interview then in September she got the call for medical & passed it within 5-6 days & since then no update