Hi Everyone,
After their system update from yesterday, I was able to reset my password and login to the portal. however, now I see a note saying "Send us additional information. You need to submit additional information. We sent you a letter or email asking blah blah blah". however, I have not received any email or letter regarding the additional information. Also, I still see that my Oath is schedule for November 1st but I already knew that since last week. The only thing that changed was the "Send us additional information note". Could this be an error on their end because of their system update? Do you guys have the same thing? Regardless, I just submitted a webform asking for additional explanation regarding the note since I have not received any email. (I did check my spam folder)