Really funny.. its been four weeks since I passed the exam and it is still showing in progress...Frustrated
I passed my test end of November 2021, still says in progress. Very frustrating yes. I have seen some people on this forum have got the status changed to completed in 2 days, and some have waited a few months with no update.
To make matters worse, I have been reading through the posts here and many people are saying they saw themselves during the test. I did not see myself. I did not receive any popup or notification that there was any issues during my test. Before the test, I took a picture of my ID , and a picture of myself, and I followed all of the instructions. I clicked 'allow' for all of the permissions for webcam etc.
Some people on this forum have mentioned that they think the software for the test works better with laptops or built in cameras only , but I used my PC with external logitech webcam, since the camera is much clearer and better quality. I do not have a built-in camera on my PC. Also I had not read the comments on this forum before, because I just found this forum recently.
If there is a problem with the test recognizing PC USB cameras, or them not working as well as built in, they should make applicants aware of this, as now that I have read these things in this forum, I am very stressed about this. I saw one post on here where somebody said with PC it's 50/50 coin flip if their software recognizes your camera. Wouldn't IRCC be aware of an issue this big ? I checked my chrome settings and all settings were set to "allow". I also clicked allow to allow access to my webcam. No issues on my end. I used a fairly new PC , and new Logitech webcam, which was super clear and good quality.
Now it's been 40 days and from what I've read here, It looks like I will get a retest email. Has anyone else had this problem, or will it be a guarantee re-test situation ?
From reading on this forum, and on Facebook, there are many people who did not see themselves and they got re-test emails. I believe IRCC should address this issue or at least fix their software to at least give a popup to the test taker so they can realize there is an issue and make adjustments before continuing.
I don't like to be negative, but if I am going to get a re-test email, I wish they would have sent it earlier, or right away. Not 2-3 months later. One person who did not see themselves also, stated they got a re-test email 3 months after saying their webcam had an issue.
Should I just wait at this point, or call them ? They never answer webforms so I did not send one this time. I still have "in progress" on my tracker.
Am I worrying too much ? Are you 100% supposed to see yourself during the test ? Please help! sorry for the long message. I tried to make a new post but it did not let me post it.