Do you honestly believe this is true? Then why not send a hundred emails a day asking for an update on my case? Why not request notes fifty times a day? Why not call every single day and ask for an update, and as soon as I get an answer, call again the next day? I am free to do all of those things and apparently it has no impact on anyone of any sort according to the people in this thread.
As for why I care, there are two reasons.
First, he government is like any other business. They have a budget and resources to allocate. If they have to allocate budget to hire people to deal with these requests, that's budget they can't use for other things like hiring more case evaluation officers. And yes, this is true even if the notes department is not the same as the immigration department. The person answering that request is being paid for by tax dollars, so don't tell me it doesn't affect me.
Second, there are people who would get real value from the answer to a FOI request that have to wait so that citizenship applicants can get an answer that does nothing for them. Let's say, for example, you had your application denied. Definitely a moment where you really would want to see those notes and get an idea what happened so you can plan your next steps. Sorry, there's a thousand impatient people who've requested their in process notes in front of you.
I get as frustrated as anyone with how long the process takes; I've done the PR request, I've done a PR renewal, and I'm in the citizenship process. I'd do anything I felt had a real chance of speeding it up. Requesting these notes does not and I think it's important for people to know that. If you still want to request them, knock yourself out but you're wasting your time and effort as well as someone else's.