September 2019 - Citizenship Applicants

[ShadiiAM]

What is the best number to call them please? I have already sent a web inquiry. Many thanks!

This was the number that worked for me:
1 (888) 242-2100

sometimes after going through the menu and getting to the point where you speak to someone it says there are no available agents and hangs up, just try again in a few minutes, eventually you’ll get through and if the wait is too long it will give you the option to receive a callback so you don’t have to wait on the line.

 

[Sophie_Anne]

This was the number that worked for me:
1 (888) 242-2100

sometimes after going through the menu and getting to the point where you speak to someone it says there are no available agents and hangs up, just try again in a few minutes, eventually you’ll get through and if the wait is too long it will give you the option to receive a callback so you don’t have to wait on the line.

Many thanks!

 

[ShadiiAM]

Many thanks!

Anytime!

 

[Sophie_Anne]

I have just called and talked to an agent...nothing has been touched on the application although they were supposed to work on it last week!!! And the agent confirmed this is a routine application. Unbelievable...we are stuck with a system that does NOT work and shows no respect for Canadians...

 

[Khanna79]

This was the number that worked for me:
1 (888) 242-2100

sometimes after going through the menu and getting to the point where you speak to someone, it says there are no available agents and hangs up, just try again in a few minutes, eventually, you’ll get through and if the wait is too long it will give you the option to receive a callback so you don’t have to wait on the line.

Thanks for sharing the contact number. I just got off the call with the Agent, and I found that even though I gave my Citizenship test on Feb 10, 2019, the system never marked me "Passed" / "Appeared". The Agent put me on hold and took 10 minutes to go thru my application, and told me that now he has marked me "appeared" in the Exam, and I am back in the pool. According to him, this discrepancy is because, after my Exam, everything shut for some time before they Reopened all tests online, and my application was never updated. He also said that good that I called him up to discuss my case.

It seems like I have crossed one hurdle. Still, Language tests, Physical presence, Prohibitions & Oath are awaited.

 

[ShadiiAM]

Thanks for sharing the contact number. I just got off the call with the Agent, and I found that even though I gave my Citizenship test on Feb 10, 2019, the system never marked me "Passed" / "Appeared". The Agent put me on hold and took 10 minutes to go thru my application, and told me that now he has marked me "appeared" in the Exam, and I am back in the pool. According to him, this discrepancy is because, after my Exam, everything shut for some time before they Reopened all tests online, and my application was never updated. He also said that good that I called him up to discuss my case.

It seems like I have crossed one hurdle. Still, Language tests, Physical presence, Prohibitions & Oath are awaited.

this is unbelievable! How is this our responsibility to find out weather or not we have been placed in the pool. And on top of that they refuse replying to any emails asking about our applications!
Anyway, it’s a good thing you called to check on it, fingers crossed things will start rolling again.

 

[VSw]

@rajkamalmohanram @ShadiiAM

My wife got the formal invitation letter to attend the oath ceremony on Jan 18. End of tunnel seems near now after a long long wait!!

 

[CasioLottoMax]

Citizenship Application Status changed for “Ceremony into Progress” and Oath Date is given with 01st February 2022.

Oath Letter received on 6th January 2022 which confirms / keeps the oath date on 1st Feb.

 

[PerryB]

My home country passport is expiring in January 2022 but there is no update on the Oath ceremony yet. My question is, do I need to renew my passport or expired passport works while surrendering it ?

 

[VSw]

My home country passport is expiring in January 2022 but there is no update on the Oath ceremony yet. My question is, do I need to renew my passport or expired passport works while surrendering it ?

Canada doesn't need your old passport. Issue if how will you manage if you need to travel before you get Canadian passport? As long as you can deal with it, you're fine.

 

[Bains87]

As a additional measure, please go to this form and fill some complaints section about delays in processing for 2019 applicants. this might not help but its another tool to convey the general message if most of the forgotten applicants do fill this it might help eventually.

https://secure.cic.gc.ca/feedback-retroaction/feedback-retroaction-eng.aspx?_ga=1.159223353.2062273042.1411484201

 

[BeingRamy]

Oath Done on Dec 18, 2021
File Status - Closed as of Dec 20, 2021 as per Online Status Tracker
Waiting for Citizenship Certificate

did you receive your certificate yet? if so, how long it took you to get it?

 

[rambopg]

did you receive your certificate yet? if so, how long it took you to get it?

I am in same boat as nshakelly. File closed on Dec. 20, 2021 as per online status tracker but we have not received the certificate yet.
I just saw on CityNews today regarding delays at CanadaPost due to Omicron... So it could be due to this. They say 2 to 4 weeks. 4 weeks will complete this Friday.

 

[kzaman]

I called the IRCC helpline number and after about half an hour wait was finally able to get hold of a person. Told him that I had completed my online citizenship test in February 2021 but still haven't received the oath invite. He checked my application and said that everything is in order and just have to wait or else check with Mississauga office regarding my oath invite. He didn't give me the contact information for Mississauga office. Anyone has Mississauga office contact information? Have you contacted the office and do they respond?

 

[Shazia123]

Oath Letter received on 6th January 2022 which confirms / keeps the oath date on 1st Feb.

Hi,
My oath date also on Feb 1st, at 1pm MST, I am living in Calgary, what’s the 1pm MST means, my local time 1pm?please if someone could help me to understand, thanks