https://www.canadavisa.com/canada-immigration-discussion-board/threads/ppr-how-to-never-miss-the-golden-email-gmail-hotmail-users.596756/
HOW TO NEVER MISS THE GOLDEN EMAIL:
Recently, I've been noticing quite a few fellow applicants who were blessed by a PPR email, but had the email going directly into their spam folder. Most of them noticed the email eventually in the spam folder and were able to react in a timely manner, but others even missed the 30 day deadline, and had to scramble to find a solution by contacting their visa office. So what a lot of people do is regularly check their spam folder to see if maybe they missed it.
So I thought I'd share a very simple solution, to never have any CIC correspondance go into the spam folder or miss the PPR email. A solution which takes 1 minute to implement.
It is indeed unexpected to see the email go into the spam folder, as the sender's domain name is the same as all other standard correspondance from CIC, namely "
@cic.gc.ca"
Nevertheless, we will tell our inbox to never send such emails to spam, ever.
GMAIL USERS:
1/On the top right, open the GEAR ICON drop down menu. Then click on SETTINGS.
2/On the top, select tab FILTERS AND BLOCKED ADRESSES. Then click on CREATE A NEW FILTER.
3/In the <FROM> field, enter the following domain:
@cic.gc.ca Leave the rest as it is, and click on CREATE FILTER
4/In this step, we will just tell Gmail what to do with emails coming from
@cic.gc.ca. So tick the boxes:
-Star it (Optional, but just to have it marked for you to notice it among all other emails)
-Never send it to spam (Obviously this one makes the whole point of this process)
-Always mark it as important
(Optional, like N°1)
-Also apply filter to x matching messages (Important, so that the rule applies to correspondance you already received from @cic.gc.ca.)
5/ When you're done, click on CREATE FILTER. And there you go! Any email you receive from
@cic.gc.ca, will never go to your spam folder, as long as this filter is active.
HOTMAIL USERS:
1/On the top right, open the <GEAR ICON> drop down menu. Then scroll down to VIEW ALL OUTLOOK SETTINGS.
2/Select JUNK EMAIL tab
3/In the <SAFE SENDER> section, add the domain
@cic.gc.ca. Then click ADD.
There you go! Never miss an email from CIC ever again. No need to frantically check spam folder to see if you missed it. Sit back, relax while waiting for PPR, and all the best to everyone.
Hope this helps.
