Just sharing my CIC call experience..
I have 31 days left in the progress bar and still in IP 2.. so I called CIC yesterday and spoke to one of the most arrogant and grumpy customer care agent ever.
I was being polite and asking questions about criminality check status, eligibility status, etc and was trying to make sure if everything with my application is in order and wanted to find out which VO is currently processing my file.
He kept insisting to log in and check online and literally refused to answer anything which is not mentioned in my application status online. He told me off rudely saying I should not be calling to check status of my application if I am able to login online.
Being an immigration agency, I would have expected a better mature and professional person on the phone. This guy was worst then a mobile company customer care agent!
Anyways, I have ordered the GCMS notes this morning and will just wait for 31 more days