Dear fizban:
This refers to the Application to Sponsor a Member of the Family Class you submitted to this office on behalf of fizban spouse and family (if applicable).
You have met the requirements for eligibility as a sponsor. Accordingly, the Application for Permanent Residence for your relative(s) has been forwarded to a visa office abroad for further processing.
Should you need to submit additional information or make any further enquiries regarding the Application for Permanent Residence for your relative(s), you may contact the visa office by e-mail, fax, or in writing as follows:
CPC-Ottawa
CPC-Ottawa, NHQ - Centralized Processing Region 219 Laurier Avenue West
Ottawa ON
K1A 1L1, Canada
E-mail: OttPilot-immigration @ cic.gc.ca
Fax number: (613) 946-6059
This visa office was selected based on your relative's home address and the requirements of the Immigration and Refugee Protection Act.
If you received this communication via email, please note that another copy will not be mailed to you.
Reminder – Your undertaking is an unconditional promise of support
The undertaking you signed is an unconditional promise to financially support and provide basic requirements for your sponsored relative(s). This undertaking is not broken by such changes as the granting of Canadian citizenship, divorce, separation, relationship breakdown, moving to another province, or a change in your financial situation. Your obligations as a sponsor begin as soon as your sponsored relative and, if applicable, their accompanying family members become permanent residents of Canada. This undertaking cannot be cancelled once permanent resident visas are issued to them.
Right of Permanent Residence Fee (RPRF)

If the Right of Permanent Residence Fee is applicable to your application and you have chosen to defer payment of that fee, you will be contacted to make the payment at a later date. A Permanent Resident Visa cannot be issued to your relative(s) until this payment is submitted.
When should I contact CIC?
You must notify Citizenship and Immigration Canada (CIC) of any changes to your application. Examples of changes include:
- Changes in your personal circumstances, such as birth or adoption of a child, death of a family member, a marriage or a divorce;
- Change of contact information (e-mail, mailing address, telephone number);
- Appointment or change of immigration representative or designated individual;
- Decision to withdraw your application.
You have the option to withdraw your application at any point in the process, provided that a final decision has not been made on your relative's application for permanent residence. You may be eligible for a refund of the sponsorship fee or the permanent resident application fee if processing of your file has not yet begun.
You must report any changes to your address, telephone number(s) and email address immediately by contacting the Call Centre. Changes to your address should be made through our online service at www.cic.gc.ca/english/information/change-address.asp. Failure to provide a current or correct address may result in delays in the processing of your application.
Contact Information
For information about Citizenship and Immigration Canada (CIC) programs and services, application forms, or general updates on your file status, visit our web site at www.cic.gc.ca.
To contact this office and for more information on what to expect next, please refer to the After You Apply webpage at www.cic.gc.ca/english/immigrate/sponsor/spouse-apply-after.asp.
How do I check the status of my application?
You may use your 8-digit Unique Client Identifier (UCI) number located at the top left of this correspondence to check the status of your application on the CIC website. Please visit www.cic.gc.ca/english and select “Check your application status”.
How long will it take to process my application?
Processing times vary. You can consult the processing times by visiting the CIC website at www.cic.gc.ca/english/information/times/perm-fc.asp. Please note that, given the high volume of inquiries submitted to this office and Canadian visa offices abroad, status updates on cases are not normally provided unless the processing time for a file is longer than the service standards outlined in the CIC website.
Sincerely,
Officer MB
Case Processing Centre Mississauga
