Unfortunately, I received the entire application package returned from CIC, with a letter stating that I do not meet the requirements of Regulation 10 of IRPA because of the missing/invalid Birth Certificate (for myself and my spouse) as shown in the enclosed Appendix C.
I am an expat working and living in Singapore from quite some time, hence I got the Birth Certificate issued from High Commission of India (HCI) in Singapore, in the standard format which they use for issuing the Birth Certificates. I realized that, HCI only uses passport details to issue the birth certificate which CIC does not accept and hence CIC returned me the application. CIC has indicated that they accept secondary school records which show the date of birth.
Pls suggest that if I resend my application, should I send the application package as it is with the additional documents (secondary school certificates) or should I atleast revise two forms: Generic Application Form and Fee Payment Form which are crossed (a cross mark on top of the forms) by CIC.