when did you apply? Have you been trying to call them? I've called 3 times and got the same anwer, that they are still processing may applications, which is dumb, because may is like in 2 weeks and people won't get their visas on time, so thats a complete lie.
I saw someone wrote on the forum that when he called them on friday he got the best answers and information. I called yesterday, a guy answered me and he seemed to be surprized that I'm waiting for 3 months, and he sent an email to someone to process it quickly. Also I asked them to change my program, nothing happened for 2 weeks. The guy yesterday changed it for me in one minute.