Hey, I also submitted a web-form and got back a generic response on top of that but they did attach the Annex A under my Profile.Hi Preeti,
I am in exactly the same position. What did you do? I tried raising a web form several times, they always come back asking for more information. My 30 days get over on 23rd, so I went ahead and at least submitted my passport at VFS India. Now, trying to find out how to submit my husband's passport in USA.
Did you get two separate letters?
Another thing I did is, I dropped an email to Canadian High Commission in Delhi [delhiimmigration@international.gc.ca and delhi@international.gc.ca ] explaining the current situation, they replied on top of that and confirmed that my husband can send his passport to Canada via mail for VISA stamping. So go ahead and drop them an email, send reminders and once you get the response ask your husband send his passport as per the instructions.