My experience with JNTUH transcripts’ process (11/23/2019):
Applied online for transcripts and WES application. Immediately received an email to submit the documents (including WES with college attestation). After 5 days, My brother in india went there with a fee receipt and CN23 form. (we didn’t receive any message or confirmation)
They told him that the transcripts will only be sent to WES once we submit the documents (whatever mentioned on the website and in the email I received): WES attested by college/blank WES/OD & PC copies.
He told that he already called JNTUH and WES and the WES attestation is optional. But, the guy clearly said it is mandatory and they can only send/release transcripts, if we submit them. There is a notice at the counter about this requirement for WES (a copy of whatever there on website).
Then, my brother called me and I talked to the guy and told him I am not in India. He asked me if my college is shutdown, I said ‘NO’. He said then I need WES attestation from college. After convincing him for sometime, he agreed to send transcripts without WES if I authorize to do the same and he said no need of OD copy.
Finally, the guy said he will dispatch the transcripts since I already paid all the fee and the tracking number will be under ‘tracking application’ by Monday.
We didn’t have to go to post office to post them.
We got a text message in the evening (on the same day) with a confirmation that transcripts are dispatched and tracking#. status updated to ‘dispatched’.
I think it really depends on the guy who will be at the counter when you visit. Some makes it hard and some will accept without college attestation etc.
If your college is shutdown, you need to pay 100 rupees to get authorization from JNTUH.
Attached: notice at the counter:
https://ibb.co/4KVjWZk