+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Self addressed prepaid envelope?

jptskt

Hero Member
Apr 4, 2017
467
200
Category........
FAM
Hi guys. I got my passport request email a few days ago. I live in the US. My question is, can my Canadian husband mail my documents and the pre-paid return envelope from Canada and and write down his mailing address as the return address? The address we are supposed to mail it to is in Ottawa. Is this feasible?
 

LILYGAO

Newbie
Jun 29, 2018
2
0
I actually ended up going to UPS instead. They were far more helpful than FedEx. The guy at my local store was very nice and made sure I could send an envelope back to myself. He called UPS customer service TWICE to make sure all my stuff was okay.

The gentleman at UPS helped. He just got my info for the outgoing address and put it on one envelope and the info for the incoming (back to me) address and put that on another envelope and put all my documents (including the self addressed envelope) in the first outgoing envelope.

I paid for both of them.

I used the phone number
613 944 4000 on all my documents. That's for the IRCC office, but not a direct department of any kind I believe. I looked it up on countless government websites so I believe it should be right.

It was a pretty penny to send out ($115 American dollars to send for both envelopes) but it was over night shipping seemed squared away.
IRCC got it the very next day.

I'm still waiting on my paperwork because I had to resend my visa pictures again because I sent the wrong size in the first time, (and this time I simply sent my pictures out through USPS. Bad idea - slow service) but, so far everything seems....okay. I'll let you all know how it goes if I receive any further contact from IRCC! Crossing my fingers still. I'm pushing the time line here!
Hi,

I received an email today informing me that my photo size is wrong and my package has been returned. My question is how did they return the package to you? Through the prepaid label, you provided before or just simply send back to the sender?

Appreciate your help!
Lily
 

seekingCR2

Star Member
May 10, 2017
192
49
is anyone able to send his/her passport to Ottawa for PR visa? I am not able to get the pre-paid self-addressed envelope from FedEx/UPS. They said they can't do it and I am trying using the online account and I am having an issue. Please let me know if somebody knows how did they send their passport to Ottawa.
 

nubEie

Member
Oct 5, 2018
19
0
is anyone able to send his/her passport to Ottawa for PR visa? I am not able to get the pre-paid self-addressed envelope from FedEx/UPS. They said they can't do it and I am trying using the online account and I am having an issue. Please let me know if somebody knows how did they send their passport to Ottawa.
Hey, I am in the same situation. Did you get any solution to that? My case is, they are asking me to send it to a PO box address and hence neither UPS not FedEx is ready to deliver. Let me know if you already figured something out! Thanks in advance.
 

lampbreaker

Champion Member
Apr 7, 2015
1,734
378
Hey, I am in the same situation. Did you get any solution to that? My case is, they are asking me to send it to a PO box address and hence neither UPS not FedEx is ready to deliver. Let me know if you already figured something out! Thanks in advance.
You can use USPS to deliver to PO Box.
 

nubEie

Member
Oct 5, 2018
19
0
You can use USPS to deliver to PO Box.
So, I tried that, I thought I can get a prepaid envelope from fedex but fedex does not allow you to enter PO box address. so I can not get it from them. I checked with UPS, same response. I checked with USPS for self addressed prepaid envelope they denied! What do you think I should do next? Also thank you for your previous response!
 

lampbreaker

Champion Member
Apr 7, 2015
1,734
378
So, I tried that, I thought I can get a prepaid envelope from fedex but fedex does not allow you to enter PO box address. so I can not get it from them. I checked with UPS, same response. I checked with USPS for self addressed prepaid envelope they denied! What do you think I should do next? Also thank you for your previous response!
Your own address is not a PO Box right?
For US to Canada, use USPS. For Canada to US use Fedex (you actually don't even need an envelope, just the prepaid label).

https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account/where-submit-passport/cross-border-shipment-instructions.html

I recommend the following. Instead of 'Select the fastest delivery service offered in your region', I recommend using Fedex ground. This option only shows up with Fedex Ship Manager Advanced and not the Lite version. It is much cheaper and takes about the same time (3 business days).
 

ziszee

Full Member
Oct 18, 2018
48
1
Your own address is not a PO Box right?
For US to Canada, use USPS. For Canada to US use Fedex (you actually don't even need an envelope, just the prepaid label).

https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account/where-submit-passport/cross-border-shipment-instructions.html

I recommend the following. Instead of 'Select the fastest delivery service offered in your region', I recommend using Fedex ground. This option only shows up with Fedex Ship Manager Advanced and not the Lite version. It is much cheaper and takes about the same time (3 business days).
I am instructed to send self-addressed shipping label along with its commercial invoice and a returning envelope from FedEx/UPS. And the delivery address is a PO BOX in Ottawa. Can I order a return label and envelope from FedEX? Then put them on USPS mail along with other documents (Photos, Annex A)?
 

lampbreaker

Champion Member
Apr 7, 2015
1,734
378
I am instructed to send self-addressed shipping label along with its commercial invoice and a returning envelope from FedEx/UPS. And the delivery address is a PO BOX in Ottawa. Can I order a return label and envelope from FedEX? Then put them on USPS mail along with other documents (Photos, Annex A)?
Yes, you can.
 

Kya

Full Member
Oct 7, 2018
45
55
Hello, i went to fedex also they refuse to create a return label with Po box,
My question on the return label the from part what should i put there, they said i cannot put po box there
Kindly help please
 

pranav.phadke

Member
Sep 14, 2018
10
3
Category........
FSW
Visa Office......
Montreal
NOC Code......
4011
App. Filed.......
02-01-2019
AOR Received.
02-01-2019
Med's Request
21-12-2018
Med's Done....
12-02-2019
Passport Req..
03-07-2019
Hello, i went to fedex also they refuse to create a return label with Po box,
My question on the return label the from part what should i put there, they said i cannot put po box there
Kindly help please
I am also looking for the 'from' part information. Is it the address we send the passports to (365 Laurier Av. West) or something else?
 

pranav.phadke

Member
Sep 14, 2018
10
3
Category........
FSW
Visa Office......
Montreal
NOC Code......
4011
App. Filed.......
02-01-2019
AOR Received.
02-01-2019
Med's Request
21-12-2018
Med's Done....
12-02-2019
Passport Req..
03-07-2019
Yes i use the 365 laurier ave and received my passport back
Thanks, I did the same. IRCC has received the passports yesterday. Hoping to get them back sometime next week
 

pravin16

Star Member
Jul 3, 2014
80
4
124
kathmandu
Visa Office......
ndvo
Job Offer........
Pre-Assessed..
App. Filed.......
2 june and 17 june 2014
Can Anyone help me with the issue. Can the prepaid self address be different than my province of nomination? I am on vacation for 4 weeks and with my brother in Ontario. I have received passport request, Can I send it from here and provide my brothers address for self address or do I need to urgently go to New Foundland and send it from there? Please help. Thank you.