nope....it's been like that for a month already .. never felt more desperate than now, impression is over the top. moreover, I sent 3 technical issues from the web page with screen saves etc - no reaction from cic, no reply, no comments. they say on the web page, fill this form, wait 5 business days and the PERSON will reply to you. said-done, sent the form with screens, ecplained the issues etc etc - 5 days passed and guess what, someone named Patricia sent me an email with autoreply! fking copy-paste from the web site. can't believe they can be that "useful", incredible