schedule A form not requested yet for spouse visa application

[poojamalik1990]

applied for spouse visa in March 2017, passed the medical exam in April 2017 , but till now I have not received any request to submit background schedule A form and online status says "your application is in progress and the next step is to conduct a background check" not sure what's going on

 

[KandyK]

You might want to call them up just to verify. I am a March 13, 2017 applicant to and i received request for schedule A on April 4, 2017

 

[poojamalik1990]

I tried to call them up but from India it doesn't work , also I submitted technical issue as well on web form, nothing received till now.
I sent my PCC along with my paper application, is that the case that I have not received the schedule a request?