I've had to call the CIC call centre myself, but I couldn't get a hold of an agent today.
My concern is that I am already 13 days away from the oath ceremony, despite just learning what my oath date is today, and if I have to make travel preparations, 12 days to leave town if I have to head down south. Meanwhile, I haven't received the oath letter yet like I thought I would. That makes travel preparations and hotel reservations a but dicey when there isn't so much of a notice, and yet all I really want to know, is where my ceremony is going to take place. Maybe, I don't even have to leave town? Well, I just don't know either way, and that is what I want to know.
I also had to call ahead last August, once I was aware of my test date, in order to learn where I was going to take the test, because I never got that letter in the mail, either. Had I not done that, I would've missed the test altogether, and I would have never had a clue.