The fact that you want to travel is not considered urgent by CIC’s standards.I have urgency now, I have to leave Canada but my family members passports are expired. I do not want to renew their current passports and later again apply for Canadian Passport which will cost me double. How I contact them at this moment now...Web form is useless. They should keep some way for urgent situation like myself while you are in final stage waiting for infinite . Every applicant's scenario is not same.
You are considered within the timeline that they have given if you haven’t crossed the 12 month mark.
As far as CIC is concerned, you can travel with your valid PR, which is what I did during the March break.
As the saying goes, “What you can’t cure, you must endure”.