We are from PEI and we contacted our MP on two occasions to request some help with CIC. The first one was after we received no AOR or OWP after 4 months and the Call Centre told us our application was likely missing/lost. It may be coincidental, but we got OWP less than 2 weeks after contacting MP. The second time was when CIC cancelled our landing interview. The day after we contacted our MP, we got a response from CIC stating they could keep our landing interview date the same. Again, maybe coincidental, but worked out for us on both occasions.