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Request new photographs for PR Card after landing - add your case here

Jan 9, 2017
5
0
Latest information from CIC Call center:- Sydney office started opening photos which received on Sept 12th.
on 25th October they were processing 15th Aug photos.

With this stat i am hoping i will get myPR card by 16th Dec.
Could you please share the Sydney office call center number? Thank you.
 

striker87

Full Member
Feb 22, 2017
38
6
Visa Office......
Abu Dhabi
AOR Received.
12-05-2017
Med's Done....
27-06-2017
Passport Req..
25-07-2017
VISA ISSUED...
09-08-2017
LANDED..........
07-04-2018
Hi all, so i landed on 7th April in Toronto. Photos were requested on around 22nd May which got delivered to CIC on 1st June. Anyone with the same kind of timeline who got an application update of any kind please share it here?
My status still shows submitted. So I'm still waiting and and hoping the photos that i sent were accepted this time.
 

striker87

Full Member
Feb 22, 2017
38
6
Visa Office......
Abu Dhabi
AOR Received.
12-05-2017
Med's Done....
27-06-2017
Passport Req..
25-07-2017
VISA ISSUED...
09-08-2017
LANDED..........
07-04-2018
Just called CIC. They are currently working on pictures received on up till 4th June (Monday). My pictures reached 1st June which was the Friday before so they said just give it a few more days since they dont have any notes on their system yet and call back next week for an update.
 

raj0513

Full Member
May 29, 2018
34
1
Does anyone know if the processing is delayed if you send the photos by courier rather that regular post...photos delivered on 28th may but no updates yet!
 

amodyt

Member
Jul 15, 2017
11
6
I got photo request on 25 april, 2018 but i could not check the mail for some reasons and missed the deadline. what should I do now ? do i have to pay for the new application. I landed here in toronto on 10th march 2018. Please advice
Hi Ajay,
I am in a similar situation. I called the IRCC helpdesk - (1888 242 2100. Select options 2 then 3 then 2 again and select talk to a representative). I told the agent that I had missed the email and the deadline has passed (>40days). I asked if I need to start a new application. She told me that there is no need to start a new application for PR card. Just include an explanation letter explaining the reason for the delay and send it along with the photos and copy of email requesting the resubmission of photos. I have sent it on 12th June but haven't heard back yet.
Could you please share if you have any update from CIC regarding your case?
 

manboarpig

Star Member
Oct 23, 2016
83
53
Hi. I received the PR card today after a good wait. Here's my timeline FYI:
6Apr'18 - Landing
24May'18 - Email request for photo
27May'18 - Mailed photo
12Jul'18 - Received card in mail
 

striker87

Full Member
Feb 22, 2017
38
6
Visa Office......
Abu Dhabi
AOR Received.
12-05-2017
Med's Done....
27-06-2017
Passport Req..
25-07-2017
VISA ISSUED...
09-08-2017
LANDED..........
07-04-2018
Hi. I received the PR card today after a good wait. Here's my timeline FYI:
6Apr'18 - Landing
24May'18 - Email request for photo
27May'18 - Mailed photo
12Jul'18 - Received card in mail

Great news! I have a similar timeline, can you tell me if you received any status update email from CIC or status change online when you log in before you recieved the card in the mail?
 

manboarpig

Star Member
Oct 23, 2016
83
53
Great news! I have a similar timeline, can you tell me if you received any status update email from CIC or status change online when you log in before you recieved the card in the mail?
After photo request email, there was no indication of anything by email or ircc site. Just had to wait for the card to come in the mail.
 

striker87

Full Member
Feb 22, 2017
38
6
Visa Office......
Abu Dhabi
AOR Received.
12-05-2017
Med's Done....
27-06-2017
Passport Req..
25-07-2017
VISA ISSUED...
09-08-2017
LANDED..........
07-04-2018
After photo request email, there was no indication of anything by email or ircc site. Just had to wait for the card to come in the mail.
Thank you, that helps my nerves otherwise I was thinking why there is no update on IRCc yet. So one can hope that it's probably okay and I will just recieve them in the mail one day.
 

amodyt

Member
Jul 15, 2017
11
6
Hi Ajay,
I am in a similar situation. I called the IRCC helpdesk - (1888 242 2100. Select options 2 then 3 then 2 again and select talk to a representative). I told the agent that I had missed the email and the deadline has passed (>40days). I asked if I need to start a new application. She told me that there is no need to start a new application for PR card. Just include an explanation letter explaining the reason for the delay and send it along with the photos and copy of email requesting the resubmission of photos. I have sent it on 12th June but haven't heard back yet.
Could you please share if you have any update from CIC regarding your case?
Update - I received my pr card today (18th July)
 
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