+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Request new photographs for PR Card after landing - add your case here

ezez0624

Member
Apr 25, 2015
14
2
Finally got PR CARD in the mail.

Dec 18 2015 Landed
Mar 1 2016 Photo Request (Letter is dated Feb 19 2016)
Mar 4 2016 Photo Retaken and Sent to Sydney NS
Apr 1 2016 CIC agent confirmed card was mailed Mar 28 over the phone and told us to wait 2~3 weeks. It came in the mail same day afternoon (Calgary AB).

What a nightmare this has been... hope there's good news for others too
 

concretejungle

Star Member
Sep 29, 2011
112
11
So we finally received our cards in the mail.

Landed Oct 21, 2015.
Received photo resubmission request Jan 29, 2016
Forwarded new passports Feb 6, 2016
PR cards arrived Apr 5, 2016.

All is well that ends well. Glory to the Father of all creation!
 

luanabs

Full Member
Apr 15, 2016
45
14
My husband and I Became Permanet Residents on JAN 5, 2016

Feb 29 : Husband got his Pr Card
March 1 : Called CIC . I was told I needed Photo Resubmission
March 2 : send them photos trhough fedex
March 8 : Photos Received

and still waiting for my PR Card. I hope it will arrive soon!!! ???
 

espg_007

Star Member
Aug 17, 2014
96
10
Agh got this letter in the mail today :'(. For a second I thought I had gotten lucky and it was the PR card :(

I don't understand how this could happen. When I landed the officer asked me to come inside and took new pictures. He explained that this was to avoid delays since the format had changed.

Seriously, this whole process has been so painful and tedious that I'll probably end up moving abroad *sigh*
 

kidbroker

Hero Member
Feb 18, 2016
231
5
Job Offer........
Pre-Assessed..
LANDED..........
April 1st 2016
concretejungle said:
So we finally received our cards in the mail.

Landed Oct 21, 2015.
Received photo resubmission request Jan 29, 2016
Forwarded new passports Feb 6, 2016
PR cards arrived Apr 5, 2016.

All is well that ends well. Glory to the Father of all creation!
You are very lucky to land before 2016, I guess even the PRC processing time was increased due to accepting large amount of refugees in the 2016. Lots of sep and oct applicants therefore was delayed to be issued immigrant status. Now the PRC processing time is back to normal to about two months.
 

myat

Hero Member
Aug 23, 2011
628
80
Category........
Visa Office......
Singapore
NOC Code......
2133
Job Offer........
Pre-Assessed..
App. Filed.......
01-12-2011
LANDED..........
28-09-2015 Landed
Hi I am same here. Submit new photos for Wife and received CIC on 09th March 2016 and now waiting... Address is Vancouver. Today I just call CIC agent and he told me that there is nothing can see whether they received my photos or not. Card is not in production yet. May be end if this month can get. GOOD LUCK.

Myat

luanabs said:
My husband and I Became Permanet Residents on JAN 5, 2016

Feb 29 : Husband got his Pr Card
March 1 : Called CIC . I was told I needed Photo Resubmission
March 2 : send them photos trhough fedex
March 8 : Photos Received

and still waiting for my PR Card. I hope it will arrive soon!!! ???
 

sarad1

Star Member
Jan 18, 2015
57
2
Category........
Job Offer........
Pre-Assessed..
Hi,
I got a request for new photographs for my new PR card. So I sent the photos alongside my COPR and supplementary information form. But I didn't send the request letter from CPC-Sydney. Will there be any processing delays because of this or is everything normal and under control?
 

sarad1

Star Member
Jan 18, 2015
57
2
Category........
Job Offer........
Pre-Assessed..
Let me rephrase my question. Is it absolutely necessary to send the request letter for submission of photos alongside our photos? If I don't, will it slow down my new PR card production process? Has anyone here sent their photos without the request letter and still got their PR card on time?
 

toe2head

Full Member
Dec 21, 2014
46
7
I landed 9th, Nov, 2015 and got request to submit new photo size of 5*7 in the end of Feb, 2016.

Nov 9, 2015 : Landed
end of Feb, 2016: requested to submit photos of all family.
4, Mar, 2016: photo was received by CIC
15, April, 2016: My daughter's PR card arrived, but mine and my wife's are not delivered yet, and keep waiting so far.

Are there any body who got all PR card after submitting new photos around beginning of Mar, 2016 ?
 

abu.marwan

Full Member
Aug 19, 2014
23
1
124
Saudi Arabia
Category........
Visa Office......
New Delhi
NOC Code......
2133
Job Offer........
Pre-Assessed..
App. Filed.......
25-08-2014
AOR Received.
22-12-2014
IELTS Request
Submitted
Med's Request
17-03-2015
Med's Done....
07-04-2015
Interview........
N/A
Passport Req..
22-05-2015
LANDED..........
13-02-2016
Hey Guys,

Landing Date - 15th Feb, 2016
Landing Location - Toronto, ON
Photograph Request Date - 14th April, 2016 (Received Son's PR Card - New photos requested for me and wife: Letter Dated from CIC 4th April, 2016)
Photograph Sent Date - 20th April, 2016 (CIC will receive on 26th April, 2016)
PR Card Received Date - Expecting by 30th May, 2016 (hopefully)

Can anyone tell anticipated time frame?
 

PeachCEC

Full Member
Jul 29, 2014
33
3
Category........
Visa Office......
CPP-O
NOC Code......
1111
Job Offer........
Pre-Assessed..
App. Filed.......
15-08-2014
AOR Received.
09-12-2014
Med's Request
Jan 20, 2016
Med's Done....
Jan 30, 2016
Passport Req..
Feb 28, 2016
VISA ISSUED...
April 1, 2016
LANDED..........
April 5, 2016
Hi everyone!

I landed on April 5, 2016 where the boarder officer did not take my new pictures.

I wonder if I should promptly submit the pictures to them to avoid further delay. For those of you who have received a formal request, may I ask what information is required along with the pictures? Also, what is the address please?

Thanks!!!
 

MABS84

Newbie
Apr 25, 2016
2
0
Anyone knows how can I call to know my PR Card status? I called to +16139444000 and follow some instruction... At the end the machine told me that they would transfer my call to CIC and that I could call directly to +1-8882422100. They told me all agents were busy, that I could find all the information on the website, and the call automatically ended!!! Please help me! I sent new photos on March 17, 2016 and I don't even know if they receveid it!!! :-[

Thanks
 

riddymon

Hero Member
Jun 26, 2013
467
72
Category........
NOC Code......
2174
Job Offer........
Pre-Assessed..
Here's my timeline:

Landed - Feb 25th, 2016 (Submitted two 50mm x 70mm photos)
PR Photo Resubmit Request - April 18th, 2016
New photos sent - April 19th, 2016 (Xpress Post)
Photos Received at CPC, Syndey - April 20th, 2016

Hoping to receive my card by May 20th since I plan to fly out May 21st..if I don't get it by then, I'll have to push back my vacation dates to July :'(
 

springrushes

Star Member
Feb 5, 2014
74
8
Calgary
Category........
NOC Code......
2171
Job Offer........
Pre-Assessed..
App. Filed.......
22-08-2014
AOR Received.
30-12-2014
Med's Request
04-02-2016
Med's Done....
18-02-2016
Passport Req..
17-03-2016
VISA ISSUED...
02-04-2016
LANDED..........
07-04-2016
Hi All,

Can you let me know how are you getting the requests for new photos ? Is it through e-mail or mail ? I have applied PR through attorney. I am not sure who will get notified.

Thanks in advance.
 

riddymon

Hero Member
Jun 26, 2013
467
72
Category........
NOC Code......
2174
Job Offer........
Pre-Assessed..
springrushes said:
Hi All,

Can you let me know how are you getting the requests for new photos ? Is it through e-mail or mail ? I have applied PR through attorney. I am not sure who will get notified.

Thanks in advance.
Got a big brown envelope in the mail. It contained a pre-paid envelope to send off the new photos, another document outlining photo specs and the letter stating that the photos didn't meet specification.