Hi, you made a post but left out your AOR and VO. As usual practice, some people post their AORs and that would give information on how we could help and respond depending on how much time may have passed since your AOR - is it 3 months or years?
As per your post, did you order gcms notes to get to this point?Or just rejected outrightly without an ADR /PFL?
We are here to help each other and learn from other people’s experiences so pardon me if I was shocked to see someone with COPR talking about rejection as that would be entirely new and strange.
Anyway, raise a webform and inform them of their error and while at it, you can engage the services of an immigration lawyer for guidance.
Cheers.