Rejected application due to: identity documents, translation, and employment/source of income. Any help would be much appreciated!!

[Tsher]

We just received an email stating that our common law application has been rejected. looking for any advice on navigating re-submitting. Reasons given were:

1. The following identity documents have not been included or do not meet the requirements for processing:

• Birth certificate for x (the name of the spouse who is not a Canadian citizen)

You must provide the required identity documents for you (the Principal Applicant) as well as all family members (whether they will be accompanying you to Canada or not).

We are confused why this was determined, do I as the Canadian citizen need to upload a birth certificate, does he as the one being sposonred need to include the birth certificates of his parents even though they aren't coming with us??

2. Translation of Documents

You must send the following for any document that is not in English or French:
his birth certificate is in German, does this need to be translated? seems unecessary

3. Employment/Source of Support

Your application is being returned to you because you did not provide the required employment and/or source of support documents.

we submitted a document explaining our financial situation. For context he has a job in Canada under a different visa that pays +100k a year (which he will continue should our application be successful). I work for a UK company, I was full time but am now a contractor so they can avoid Canadian taxes. I also showed savings (+30k in bank account). confused about what else we could provide???

any help would be much appreciated. I don't know if it would make a difference but I also recently got a status card to show I am First Nations. we are submitting as outside Canada despite living in Canada as my partner needs to travel for work.

as a side note can we be refunded for our application?

 

[armoured]

1. Principal applicant is the person being sponsored, not the sponsor. Their email is clear: birth certificate for principal applicant is needed.

2. Yes. Don't know why you think it's unnecessary: the guides and forms say documents not in English or French must be provided with translations. (Side note: if this is your approach to completing forms, either stop thinking about why they need stuff when they say they require it - the answer is 'they require it', or pay someone to do it for you).

3. I'm only reading between lines, but it sounds like you just provided a letter, rather than showing actual documents. Not sure though. (I don't quite understand what your employment situation is: if you're a contractor, you're still filing taxes - did you provide them with an NOA? That is probably what is missing. In fact if he is working in Canada on a visa, he should have NOAs as well)

"Outside Canada" - note there's a big difference between the Canadian citizen sponsor being inside and outside Canada. You - the sponsor - must provide certain things if you're residing in Canada. The only way around that is .... not residing in Canada. If you filed on basis the sponsor is outside Canada, well, that's the issue.

Your side note question: you can resubmit with the same receipt you used to submit the first time.

 

[Tsher]

Thank you roar your response.

1. I think that's why we were confused, he did put his original birth certificate in the application, while it was in German it had English translations included so we didn't go through it being "officially" translated / accredited, we will do this extra step now. am I right in thinking he doensn't need to upload his parents birth certificate?

2. I just moved to Canada full time, so do not have a NOA as I was /am paying taxes in the UK up until this month. I showed pay stubs from the UK as well as bank account information and this was still deemed not sufficient?

3. regarding "outside Canada" we consulted an immigration lawyer about this that informed us while we are residing in Canada we can still submit the form under "outside" in order to get around the travel restriction.

thank you for all of your advice, we will resubmit soon.

 

[armoured]

1. I think that's why we were confused, he did put his original birth certificate in the application, while it was in German it had English translations included so we didn't go through it being "officially" translated / accredited, we will do this extra step now. am I right in thinking he doensn't need to upload his parents birth certificate?

Yes, it needs an official translation and notarized copy of original. As per the instructions.

No, parents not needed. "Family members" means immediate family, meaning dependants. (Not needed for Canadian citizen/PR spouses i.e. sponsors though).

2. I just moved to Canada full time, so do not have a NOA as I was /am paying taxes in the UK up until this month. I showed pay stubs from the UK as well as bank account information and this was still deemed not sufficient?

Sorry, don't know.

3. regarding "outside Canada" we consulted an immigration lawyer about this that informed us while we are residing in Canada we can still submit the form under "outside" in order to get around the travel restriction.

You can submit under the 'outland' for him, yes. My point was whether you noted the sponsor (you) as residing in Canada, as per one of the boxes.

 

[Tsher]

Ah, thanks so much for all of your help! It is a lot more clear now. I appreciate it.

 

[thanhtam23]

2. You should follow the checklist, there are 2 documents required for the sponsor

• NOA or source of income statement: since you didn't declare tax in Canada yet, provide letter of explanation together with other supporting documents (paystubs or whatever document from UK)
• letter of employment