Regarding new photos to be submitted to get PR card

[Ektaankit]

Hi all,
My brother n his wife wd their daughter has landed in canada with PR on 9th August 2017.after 2 months my brother's wife has got PR card but my brother n his daughter didn't get it.
They asked for New recent photos of them. They submitted immediately by post.
But still they didn't get PR card.
Kindly help me to get contact number or any other info from which I can get PR Info.
Thanks

 

[iamrajsidhu]

Call 18882422100
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Waiting time is way too long