We are waiting for my husbands refugee travel document and we travel this Saturday!! I even asked for help from my local MP , his office case worker calls everyday and she gives me more detailed information than the agent (we have been calling everyday ) we applied March 25 2024 ,2 weeks ago I called to get an update and they told us that a letter was coming in the mail notifying us about sending in two new passport photos because my husbands original ones weren’t good
we sent it the same day by express mail. That was the 24th of April, it’s now the 30th and we were told by the caseworker the RTD was approved yesterday and will be sent soon. Today we called IRCC they said it’s still in process and in the final stage, and flagged as urgent, moments later I get an email from the caseworker that it was being printed out , she’s calling again tomorrow to push for them to send it. I have been stressing for 2 weeks now, my husbands never been anywhere and it’s our first family vacation . Does anyone know once it’s being printed out if it’s sent out the same day? How long does it take by mail? I was told they send it by press mail with Canada post.