a few weeks ago, you could send a webform, there was an option for urgent RTD processing, I sent it mentioning the reason for my urgent request, they sent me an email saying that my request was sent to the right office, an agent called me and told that I will receive an email with a link for epost connect(canadapost online service), through it I can send all my application online, I scanned ALL my documents including my photos back and forth and sent them through the message they sent me on epost connect and less than 2 weeks later I received my RTD