Anyone had any luck recently with webforms? I submitted one on September 17th to inform them of a change to my personal circumstances that I believe could impact my application. But I just got an automated response a few days later saying they were only responding to Afghanistan-related inquiries. Here's what they responded:
As you can see from the screenshot, they make an exception for "Clients who need to tell us about a change in their circumstances, which has a direct impact on their application (like marriage, birth of a child, or similar)". So I sent another one earlier this week to kindly follow up seeing as I believe my inquiry meets their criteria for being eligible for a response. But this time, they sent me exactly the same auto response within a few hours.
I'm finding it impossible to understand what IRCC expects me to do as an applicant in this situation. They have closed all lines of communication for applicants and yet they require us to update them if our situation changes. How can they possibly reconcile these two things? And as an aside from that, how can they possibly think it's reasonable to still use the excuse that they are only responding to Afghanistan enquiries when they are still conducting draws and also approving applications for 2021 applicants? This is beyond frustrating. I can't even imagine what it must be like for the applicants who have been waiting even longer than me. Some have been waiting since 2019. Unbelievable.