Hi,
I received PPR last week and have been asked to submit documents to the VO in my country of residence. I'm slightly confused as the letter states a Passport transmission fee only but when I spoke to a customer service agent at VFS they stated that I only needed to pay for a one-way courier fee. I spoke to another agent today who said I need to pay for both. I'm very confused now. I don't actually have to submit my passport as I am a national of a country which only requires eta's. I'm submitting my PPR letter, photocopy of my passport and two passport photographs. Is the one way courier service for my PR card?
Thanks
I received PPR last week and have been asked to submit documents to the VO in my country of residence. I'm slightly confused as the letter states a Passport transmission fee only but when I spoke to a customer service agent at VFS they stated that I only needed to pay for a one-way courier fee. I spoke to another agent today who said I need to pay for both. I'm very confused now. I don't actually have to submit my passport as I am a national of a country which only requires eta's. I'm submitting my PPR letter, photocopy of my passport and two passport photographs. Is the one way courier service for my PR card?
Thanks